Extraordinary customer service. My wife and I bought our bed a few months ago. We were able to customize each side of our king size mattress exactly how we wanted it. I was even able to have a firmer zone within my mattress, and this was done weeks after I was sleeping on it. You will be well taken care of at this place. The level of customer service is unmatched by any big box mattress store, yet the prices are very competitive with the big chain stores. Will definitely be going back, and referring everyone I know to stop by Sleep Boutique when they're mattress shopping. Thanks Colin & April!